PRIVACY POLICY

We at manuXadventure and manuXtrain respect, and are committed to protecting, your privacy and personal information. Below we explain how and on what basis any personal information that may be collected about you as a visitor to the manuX adventure website, the manuXtrain site or the manuXtrain application (together, the site) as a customer, supplier or other business partner will be processed.

 If you have any questions, please email [email protected].

 What is “personal information”?

Personal information means any information that identifies you or could be used to identify you, such as your name, contact details, identification number(s), bookings, credit card details, health and physical information, location data or an online identifier.

 When do we collect personal information and what do we collect?

 When you engage with us (for example, by sending us emails, visiting the site, using the app, engaging over social media or making contact by telephone), you may provide personal information about yourself including your name and contact details.

 When you use the site, we may collect the following types information about you: your name, contact details (including your address, email address and telephone number(s)), date of birth, age, nationality, gender, training history, physical information, medical information and information relating to any disabilities or dietary requirements or preferences, emergency contact details, payment details (including credit card and/or bank account).

 When you use the site, information about how you use the site may be collected, including information about your device and your location, for example your IP address or unique device ID. (An IP address (i.e. Internet Protocol address) is a numeric code that can act as a unique identifier for your computer or other device – this can be turned off from your device). Please see 'How we use cookies and other methods for the collection of website usage data' below.

 If you provide services to us or have business dealings with us (or are employed or engaged by a business that provides services or has business dealings with us), we may be given your name, contact details, some employment information and/or similar information. 

 Where you provide personal information on behalf of another person, you are responsible for notifying that person that you have provided their personal information to us and directing them to this notice, so they can see how we will process their personal information. 

 When and why do we collect ‘sensitive personal data’?

 Certain categories of personal information, such as that about race, ethnicity, religion, health, sexuality or biometric information are special categories of data needing additional protection under European Union and UK data protection laws and is referred to here as “sensitive personal data”. We try to limit the circumstances where we collect and process sensitive personal data to those where it is necessary. 

 Examples of where we may collect and process ’sensitive personal data’ includes the following:

You are accessing a service on the site and health and medical information is needed to understand your level of fitness/ wellbeing, to prepare your nutrition plan and/or training plan and to give guidance on training protocols

You have otherwise chosen to provide such information to us

 What do we use your personal information for?

 We collect and use your Personal Information for a number of business purposes, including:

· Providing you with information about manuXadventure, manuXtrain, our products and services 

· Enabling us to better understand your needs as a customer and deliver services to you in a more tailored and personal way

· Preparing training and nutrition plans and monitoring your progress

· Providing on-going service and support, including answering questions

· Carrying out analysis and market research

· Improving our products, services, website and social media interactions

· Carrying out internal administration and accounting for the business

· Complying with laws and regulations 

 Who do we share your Personal Information with, and why? 

 We may share your personal information with the following types of parties for the purposes set out above: 

· Service providers or suppliers to facilitate the provision of services to you 

· Service providers who authorise and process payments on our behalf

· Services providers we are using to provide services that involve data processing, for example, to carry our marketing initiatives or run customer surveys

· Service providers who store or manage data on our behalf

· Marketing agencies or other parties (such as Google AdWords) to deliver online advertising on websites or social networks 

· Public authorities where we are required to do so by law

· Any other third party where you have provided your consent

 We do not sell personal information to third parties.

 European Residents: Personal information collected from individuals in the European Economic Area will be stored in Australia and may be transferred to other third-party data processors located in countries that are outside of the European Economic Area in connection with the above purposes. Countries outside the European Economic Area may not offer the same level of data protection as those within the European Economic Area. In these circumstances we will, as required by applicable laws, use reasonable endeavours to ensure that your privacy rights are adequately protected by appropriate technical, organisational, contractual or other lawful means. 

 How we protect your date Security of data

 We are committed to keeping your personal information safe and secure. In support of this commitment, we have implemented appropriate technical, physical and organisational measures to protect against unauthorised access, use, modification and disclosure of personal information and to ensure a level of security appropriate to the risk. 

 Whilst we will take all reasonable steps to protect your personal information, we cannot guarantee the security of any personal information you disclose online. You accept the inherent security implications of disclosing personal information online. 

 How long do we keep your personal information?

 We will only keep your personal information for as long as we reasonably require and, in any event, only for as long as applicable data protection laws.

 What is our legal basis for using your personal information?

 We will only process your personal information where we have a legal basis to do so. The legal basis will depend on the reason or reasons we collected and need to use your information. In almost all cases the legal basis will be:

· Because we need to use your information so that we can fulfil of the services that you are subscribing for 

· Because it is in our legitimate interests to use your personal information to operate and improve our business

· Because we need to use your personal information to comply with a legal obligation

· To protect the vital interests of you or another person

· Because you have consented to us using your information for a particular purpose

 If processing of your data is subject to laws outside of the EU and UK, then the basis of processing your data may be different to that set out above and may in those circumstances be based on your consent in all cases.

 What are your rights in relation to the personal information we hold about you? 

 If you are a resident of or are receiving products or services in the European Union and the UK (and potentially other countries), the data protection laws there provide you with certain rights in relation to your personal information, including the following:

· the right to access: the right to ask for a copy of personal information we hold about you

· the right to erasure or to be forgotten: the right (in certain circumstances) to request that we delete personal information we hold about you where we no longer have any legal reason to retain it

· the right of rectification: the right to ask us to update and correct personal information we hold about you

· the right to object: the right to opt out of any marketing communications that we may send you to and to object to us using/ holding your personal information if we have no legal reasons to do so

· the right to restrict processing: the right (in certain circumstances) to ask us to ‘restrict processing of data’, which means we would need to secure and retain the personal information for your benefit but not otherwise use it

· the right to portability: the right (in certain circumstances) to ask us to supply you with some of the personal information we hold about you in a structure format and/or to provide a copy of the information in such a format to another organisation.

 You also have the right to lodge a complaint with the relevant data protection authority if you believe that your personal information is not being processed in accordance with the law.  

 We will handle all requests in accordance with applicable law. We may need to ask for some information to identify you and verify your identity before continuing with your request. If you wish to exercise any of your rights, please contact us at or alternatively you may make a request in writing to the address below:

 Changes to our privacy arrangements

 Any changes we make to our privacy policies in the future will be posted to the site website www.manuxadventure.com. Please check back frequently to see any changes. 

 Complaints 

 Should you have any queries or complaints in relation to how we use your personal information, please email [email protected].